User Account vs. Artist Account
User Account vs. Artist Account
This is the thing that confuses almost everyone on day one. It's worth one minute to get straight.
The short version
When you signed up for Sleeve, we created two things for you:
- A user account ... this is you, the person. It's your login, your email, your password. It's also your identity as a fan on Sleeve... following artists, memberships you've bought, your billing history.
- An artist account ... this is your public page. It has your artist name, your bio, your music, your releases, your posts. This is what fans see and follow.
You log in with your user account. Your artist account is the page fans visit.
Every artist on Sleeve has both. Only the artist account is public.
Where to find each one in the product
The sidebar
In the left sidebar under Manage, you'll see two rows:
- Your artist row (labeled "artist") ... click it to go to your artist dashboard. The pencil icon next to it opens a new post. The eye icon previews your public site.
- Your user row (labeled "user") ... click it to go to your user settings. The eye icon previews your user profile.
Artist dashboard (/manage/yourname)
This is where you run your artist page. Tabs across the top:
Site Editor ... Booking & Press ... Posts ... Releases ... Livestreams ... Membership ... Subscribers ... Team ... Notifications ... Plan ... Stripe ... Settings
Everything here affects your public artist page... what fans see, what you charge, who's on your team, your domain, your plan.
User settings (/account)
This is where you manage your personal account. Tabs across the top:
Profile ... Notifications ... Memberships & Purchases ... Billing history ... Payment method
Everything here is about you as a person on Sleeve... your login, your notification preferences, memberships you've purchased from other artists, your payment info.
The dropdown (top right)
Click your avatar in the top right and you'll see both scopes:
- Manage and View site take you to your artist dashboard
- Settings takes you to your user account
- If you manage multiple artists, there's an account switcher to flip between them
Why it works this way
Separating the two means one login can manage more than one artist page. Useful if:
- You run a side project or alias and want them on separate pages
- You're a manager or label running multiple artists
- You're in a band and split admin duties with bandmates
- You produce for others and need access to their pages without sharing logins
Your user account can be attached to as many artist accounts as you need.
We're making this clearer
The current UI doesn't do a great job of showing which mode you're in. We know. A cleaner version is shipping soon that makes the distinction obvious at a glance.
Until then... if something you changed doesn't seem to have applied, check whether you updated the user or the artist side.
Questions? support@sleevefm.com.