User Account vs. Artist Account

User Account vs. Artist Account

This is the thing that confuses almost everyone on day one. It's worth one minute to get straight.

The short version

When you signed up for Sleeve, we created two things for you:

  • A user account... this is you, the person. It's your login, your email, your password. It's also your identity as a fan on Sleeve... following artists, memberships you've bought, your billing history.
  • An artist account... this is your public page. It has your artist name, your bio, your music, your releases, your posts. This is what fans see and follow.

You log in with your user account. Your artist account is the page fans visit.

Every artist on Sleeve has both. Only the artist account is public.

Switching between them

Open the menu in the top-right of any Sleeve page (labeled Your Sleeve on the marketing site, your avatar on the app) and you'll see both scopes:

  • Manage takes you to your artist dashboard
  • View site opens your public artist page in a new tab
  • Settings takes you to your user account
  • Create another artist (for labels, managers, side projects, bands... anyone running more than one page) → spins up a new artist account under the same login
  • If you already manage multiple artists, an account switcher lets you flip between them

What you see vs. what fans see

When you view your own artist page while logged in as the owner, you see things visitors don't. Specifically, you see dashed-border explainer notes around sections that look different (or are hidden) for visitors... things like the unsubscribe-only public-post header, the membership column with a viewer-tuned upsell line, or member-only Extras with their access-tier label.

These owner-only annotations are there so you can preview your page with full context about who-sees-what. To preview your page exactly as a logged-out visitor would see it, use the View site option from the menu (it opens in a new tab) or open yourname.sleeve.fm in a private/incognito window.

Artist dashboard (app.sleeve.fm/manage/yourname)

This is where you run your artist page. Tabs across the top:

Site Editor... Booking & Press... Posts... Releases... Livestreams... Membership... Subscribers... Team... Notifications... Plan... Stripe... Settings

A few tabs only show up when they're relevant:

  • Livestreams appears once livestreams are enabled on your account
  • Stripe appears once you're on a paid plan and ready to take payouts

Everything in the artist dashboard affects your public artist page... what fans see, what you charge, who's on your team, your domain, your plan.

User settings (app.sleeve.fm/account)

This is where you manage your personal account. Tabs across the top:

Profile... Notifications... Memberships & Purchases... Billing history... Payment method

Everything here is about you as a person on Sleeve... your login, your notification preferences, memberships you've purchased from other artists, your payment info. None of it affects your public artist page.

More on user settings.

Why it works this way

Separating the two means one login can manage more than one artist page. Useful if:

  • You run a side project or alias and want them on separate pages
  • You're a manager or label running multiple artists
  • You're in a band and split admin duties with bandmates
  • You produce for others and need access to their pages without sharing logins

Your user account can be attached to as many artist accounts as you need. From the Your Sleeve menu, choose Create another artist to spin one up under the same login.

Quick troubleshooting

If something you changed doesn't seem to have applied, check whether you updated the user side or the artist side. The two have separate Profile sections, separate Notifications, and separate Settings.

If your public page looks weird, remember the owner-explainer notes are only visible to you... preview in an incognito window to see what fans see.

Questions? support@sleeve.fm.